UK Delivery Information
CHRISTMAS DELIVERY INFORMATION:
Please select only 1 date for your order to be sent. All items in your order will be sent together for that date. For different delivery dates please make a new separate order. If multiple dates are selected (due to items out of stock) we will send your order on the latest shipping date.
Only one address per order.
Delivery can take from 3- 10 WORKING days depending on shipping option please bear this in mind when selecting shipping. If in doubt select 1st class for a faster delivery time or DPD for tracked
LAST DATE FOR CHRISTMAS SHIPPING is Friday 17th December. Please select 1st class shipping. We are not responsible for orders not arriving in time for Christmas if the wrong shipping option is selected.
Sorry we are not responsible for Royal Mail delays during the Christmas time, we will always post your order on time and cant help if it does not arrive on time. We will do our best to locate your parcel. If in doubt please select DPD TRACKED
* New updated delivery information *
Please allow up to 5 days to make complete your order and up to 5-10 working days for delivery.
Please bare in mind when ordering:
Second class will now take Royal mail up to 7 working days to arrive
First class will take Royal Mail up to 5 working days to arrive
DPD Tracked will take 1-3 days to arrive. Please note this is NOT an express delivery service only a TRACKED service, we will still needs a few days to process your order. Collection times for DPD are 9am the following day from your shipping confirmation
(Working Days are not including Saturday, Sundays or bank holidays)
Orders before Thursday 12pm will be posted that week (depending on stock). After Thursday will be posted Monday.
WE ARE NOT RESPONSIBLE FOR ANY DELAYS IN DELIVERY PLEASE CONTACT ROYAL MAIL.
We are not responsible for any damage caused by Royal during delivery.
We are not responsible for any orders not being delivered by Royal Mail or any delivery cards left. Any rearrangement of delivery is not our responsibility and you must rearrange with Royal Mail yourself.
We will provide proof of postages on request, please just email us.
Please read our returns information for more info.
As our products can melt we will not post them during hot weather (21 degrees+) and will wait for a cooler day, this means they will arrive to you at their best, but can also take a few extra days to arrive.
Please note only one box can be sent to one address for the postage cost, if you would like to send to multiple address please make each order a separate order.
We are doing our best in the circumstances to process orders as fast as we can so please be patient and thank you for understanding.
£3.95 second class for a package of goodies up to 2kg in weight. That's about 8 pots and 8 brownies.
Every care is taken to deliver items as quickly as possible, but we're a small business, so please allow some wiggle room during busy periods such as holidays and festive times.
We are not responsible for any delays with the Royal Mail delivery times, or if orders are not delivered by Royal Mail. If you have an issue with delivery please message us for proof of postage and reference number then contact Royal Mail yourself.
£5.95 first class for a package of goodies up to 2kg in weight. That's about 8 pots and 8 brownies.
Outside the UK
During this busy time we are not offering international shipping to outside the UK.
Please select contact us to discuss
Shipping costs are £12.50 up to 2kg
If you are having difficulty please send us an email with the order you'd like to place and your location information so we can help you.